How can we be of assistance?

The public forums are the best place to get technical support, post suggestions or discuss GeneralSync-related things with us and other users. In addition, existing forum posts might already answer your questions!

Additional support resources are available in the documentation hub. For example, answers to frequently asked questions are available in our FAQ.

If your message is not relevant for other users of GeneralSync or you'd rather discuss in private, feel free to email us at

Provider information:

Dirk Steinmetz

Am Retzgraben 10
D-79108 Freiburg

IBAN: DE67 1001 0010 0937 9391 00
VAT identification number: DE329127245

Phone: +49 1575 4800754

(see above for further contact options)

Responsible for redactional content: Dirk Steinmetz, see above for contact details.

Online dispute resolution platform provided by the European Commission:

This legal notice relates to,,, and any platform hosted on associated subdomains. Furthermore, it relates to the GeneralSync YouTube channel and the @GeneralSync Twitter account.

Trademark notices

GeneralSync is a registered trademark of Dirk Steinmetz. Android™ is a trademark of Google Inc. Thunderbird® is a registered trademark of the Mozilla Foundation. Outlook is a registered trademark of Microsoft. Java is a registered trademark of Oracle America, Inc. and/or its affiliates. Other names may be trademarks of their respective owners.