How can we be of assistance?

We can no longer provide individualized support, but you might find solutions to any problems you might face through the documentation hub. For example, answers to frequently asked questions are available in our FAQ.

For other inquiries, the best way to reach us is an email to

Provider information:

Dirk Steinmetz

Am Retzgraben 10
D-79108 Freiburg

IBAN: DE67 1001 0010 0937 9391 00
VAT identification number: DE329127245

Phone: +49 1575 4800754

(see above for further contact options)

Responsible for redactional content: Dirk Steinmetz, see above for contact details.

Online dispute resolution platform provided by the European Commission:

This legal notice relates to,,, and any platform hosted on associated subdomains. Furthermore, it relates to the GeneralSync YouTube channel and the @GeneralSync Twitter account.

Trademark notices

GeneralSync is a registered trademark of Dirk Steinmetz. Android™ is a trademark of Google Inc. Thunderbird® is a registered trademark of the Mozilla Foundation. Outlook is a registered trademark of Microsoft. Java is a registered trademark of Oracle America, Inc. and/or its affiliates. Other names may be trademarks of their respective owners.